The Registered Manager and Matron here at Tupwood is Sue Stepney. Sue is a qualified nurse committed to ensuring Tupwood provides the best possible care and support for every resident.
“This is just to say ‘thank you’ for the exemplary care you gave to mum at Tupwood and the comfort you gave to my family and me. I cannot write too highly of this from yourself at the top through to the most junior of your team.”Family member
Sue is supported by a wide range of staff including qualified nurses, healthcare assistants, domestic and catering staff, activities co-ordinators and maintenance staff. Everyone combines to ensure Tupwood Gate provides the best environment and experience for each individual.
“The team was brilliant in every respect – she could not have been better cared for anywhere.”Family member
Staff training is a high priority. We ensure our staff are up-to-date with current practices, giving them the appropriate skill mix to meet people’s needs. The Gold Standards Framework is key to all our staff training.